Hi,
Please find the requirement below and do reply back if you are comfortable.
Position : Production Support
Location : Sunnyvale, CA
Duration : 6+ Months
Required skills:
· Work in a support role as a member of a help desk or equivalent
· Experience managing support ticket queue
· Documentation of software products and procedures from a support perspective
· In-depth knowledge of OS X & iOS operation
· Knowledge of relational databases & tools
· Excellent verbal and written communication skills
· Earlier experience in handling support tickets is definitely a plus
Preferred skills:
· UNIX and PHP familiarity
· Scripting ability (Shell, Python, etc.)
· Package management, installers
· Mobile Device Management (MDM)
· Networking knowledge, including troubleshooting with netstat, tcpdump, etc.
Jessie Parker
Phone : 510-358-3393
Email: Jessie@erpanderp.com
Hangouts : jessiewithstaffing@gmail.com
Web : www.erpanderp.com
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