Hi Friends,
please respond to alice@edgesys.com
Urgent position
Only for gc/usc/ead
Location:Newark, NJ
Rate: DOE
Duration: 2+ yrs
Project Manager with CRM -Health exp a plus:
Healthcare experience or Big - 6 experience is a big plus
Champions compliance and persistency and the customer experience as strategic objectives to drive CRM tactics
* Contributes to development of a strategic vision of how healthcare clients can use CRM data to bring about compliance, persistence and positive outcomes
* Analyzes programs, determines success of tactics through extensive success criteria measurements including, delivery, open and ROI calculations.
* Utilizes solid understanding of the digital marketing and advertising landscapes, spotting emerging trends and technologies and using them to push the quality of the CRM strategy
* Leverages existing, and develops new metrics that support decision making, improve campaign performance and guide design of new initiatives
* Suggests and oversees development of innovative CRM products, tactics, documents
* Collaborates with creative to confirm that concepts meet strategic CRM objectives Execution
* Discovers, documents, and analyzes key customer business processes
* Prepares periodic reports of the trends vis a vis industry benchmarks
* Analyzes and optimizes existing databases. Determine optimum platforms: partners, in-house, managed etc.
* Designs and implements customized CRM databases
* Interacts with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments
* Continually assesses new channels to convey compliance and persistency messaging
* Successfully develops compliance messaging for healthcare clients
* Emphasizes comprehensive scope of CRM metrics reporting capabilities
* Provides consistent and accurate reporting of CRM active projects
* Identifies potential issues prohibiting effective CRM tactics and institutes solutions that remedy the concerns (e.g. scripting changes)
* Introduces and ensures consistency of business rules, standardized nomenclature and structure of franchises' data Leadership/Organization Management
* Effectively scopes Interactive projects, working with management team on scheduling and resource budgets
* Continually engages and maximizes efficiency and productivity of third party services (e.g. Call Center)
* Effectively organizes and communicates relevant data to others in a concise manner, drilling down concepts into relevant detail
* Taps into and maximizes internal resources
* Meets with supervisor regularly to discuss opportunities and issues relating to programming, work flow, client expectations, and internal matters
* Understands/respects the roles of different departments
* Actively participates in internal meetings sharing knowledge for everyone's benefit
* Works collaboratively with coworkers to find genuine, mutually agreeable solutions to issues
* Provides ongoing support for CRM customers-support with report building, data quality, new integrations, etc.
Please provide me following details:
Full Name:
Email Id:
Contact:
Current Location:
Relocation:
Availability:
Visa Status:
F2F:
Expected Rate/Salary:
Gender:
2 References from current projects in the following format.
Project:
Name:
Designation:
Email Id:
Contact:
Please bear in mind that your references will not be contacted before intimating you
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