Greetings!
Please help me on this with your available consultants.
Please reply to niraj@maccadin.com
Role: Siebel Business Analyst - Service Management
Location: Redwood City, CA
Duration: 12 – 18 Months+
Skills:
• Experience in Telecom Domain with Siebel Trouble Tickets and Fault mgmt apps integrations with Siebel (eg. Remedy to Siebel)
• Experience in CTI integration with Siebel and Siebel Call Center
• Good understanding of order mgmt.
• Nice to Have eTOM knowledge of 'Service Problem Management' and 'Problem Handling' areas
• Strong experience in Siebel CRM and Siebel Call Center
Thanks/Regards,
Niraj Kumar
t 408-457-0060 | e niraj@maccadin.com | f 408-657-4692
Maccadin, Inc. Santa Clara, CA 95054
Skype: niraj.jha18 YM : niraj.recruiter
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