Carrer

 

 

PROFESSIONAL SUMMERY 

·          Experienced hands-on technical manager offering  over 14 years of expertise in leading all phases of diverse technology projects

·          Excellent Technology Skills; Technically leading the software projects through all stages of the project life cycle, including responsibility for capturing of the requirements, project design, project development and acceptance testing. Also providing technical consultancy to requirements team and participate in business development efforts including proposals, development plans, and presentations, as directed.

·          Expert in agile and waterfall project management methodologies; Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

·          Business strategist; Planning and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

·          Excellent communicator; Leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

 

PROFESSIONAL TECHNICAL SKILLS

·          Programming Languages:           MS .Net, ASP.NET, C#.Net, J2EE, JSP, Struts Framework, Hibernate, Servlets,           
                                                                Java-Beans, Java Script, JDBC 2.0, XML, XSLT, and UML

·          Databases:                                          DB2, Oracle 9.i/10g/11g, MS SQL Server 2005/2008/2012.

·          Operating Systems:                        Windows 7/2003/2008/2012, Unix, Linux

·          Software/IDE:                                 MS Visual Studio .Net, WSAD-5.0, Visual Age For Java, JDeveloper, Eclipse.

·          Enterprise Apps:                             MS IIS, Websphere App Server ver 6.1,Weblogic-4.5, Oracle9iAS, Tomcat-4.1,
                                                                MS SharePoint 2007/2010

·          IS Methodologies:                           Agile, SDLC, PMLC and ITIL

·          Designing Software:                      Rational Rose, Microsoft Visio

·          Domain knowledge:                       Healthcare, Logistics and Hospitality

 

 

PROFESSIONAL MANAGEMENT SKILLS

 

·         Custom Software Development

·         Systems Engineering

·         System Migrations /Integrations

·         Enterprise Implementations

·         IT Project Lifecycle

·         Requirements Analysis

·         Designing and Coding

·         Costing & Budgeting               

·         Project Scheduling

·         Testing/QA/Rollout/Support

 

 

PROFESSIONAL EXPERIENCE (1999 – 2013)

ACS, THE XEROX COMPANY ,CA – (OCT '12 – TILL DATE)
CLIENT : PRICEWATERHOUSECOOPERS (PWC)

 

ROLL: SR IT PROJECT  MANAGER

Responsibilities:

·           Responsible for UI re-design of external and internal online web applications. 

·           Direct and manage project development from beginning to end. 

·           Web marketing: Managed several main pages on the website including content updates and page analytics. 

·           Customer relations management: Spearheaded the initiative to utilize our social media channels as a customer service platform, and served as the main point of contact for customer service inquiries via Facebook and Twitter. 

·            Evaluate client briefs; develop project management strategies. 

·           Outline resource needs and team structure. 

·           Monitor and manage day-to-day activities of assigned projects. 

·           Manage project scope, schedule, budget, assets and project organization. 

·           Plan and prioritize resources across projects based on scope, goals and fluid needs. 

·           Provide delivery and technical oversight across multiple projects. 

·           Establish and maintain strategic relationships with vendors and partners. 

·           Select and monitor teams and resources- allocating resources as needed. 

·           Ongoing resource management (when applicable) of live sites/systems 

·           Define project scope time to time, goals and deliverables that support business goals in collaboration with senior management and stakeholders. 

·           Develop full-scale project plans and associated communications documents. 

·            Translated business requirements into functional requirements and approaches for developers. 

·           Handling 3rd party vendors for best UI/Interactive Designs as per customer demand. 
Managing the Testing QA Team. 

·           Provided management support to the offshore End-to-End integration/ Regression Test Team. 

·           Conducted presentations on the product development process and projects, representing the business unit at sales meetings, customer meetings and cross-organizational internal meetings 

·            Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. 

·           Develop best practices and tools for project execution and management. 

Skills Used .net 4.0, SAP, SharePoint, Word press, Asp.Net, SEO HPQC, CMS, Social Media, XML, Java, CRM, SDLC, Change Management, MS Suite, Business Analysis, MS Projects for

 

AON HEWITT,  CA– (DEC '10 – OCT '12)
CLIENT : STATE FARM INSURANCE

ROLL:  TECHNICAL  SERVICE MANAGER

Responsibilities:

·           Responsible for successful facilitation and documentation of the business and functional requirements working closely with the business user community 

·           Developed project plans, schedule, and budget guidelines; delegated tasks to twelve internal and contracted technical teams in Java platform, reviewed status reports, and tracked project progress 

·           Managed all related sub-projects, including a web portal interface and mobile device development integration 

·           Analyzed and customers' business process flow and determine how to best meet their business objectives 

·           Conducted gap analysis between operational processes and software functionality 

·           Conducted weekly meeting with stakeholders to assess project progress and plan next steps 
Identified network, software, and hardware upgrades needed to support the new application and future organization unit growth 

·           Defined project success criteria and disseminate them to involved parties throughout project life cycle 

·           Built relationships with key internal and external clients 

·           Developed and strengthened relationships with technology and systems companies

·           Improved quality control procedures which reduced errors and improved efficiency 

·           Planned and scheduled project timelines and milestones using appropriate tools 

·           Directed the development of company's award-winning web site and Internet; created portals and online selection tools 

·           Communicated with management, developers, analysts, product managers and technical support specialists on product issues 

·           Served as key technical resource to staff to resolve issues, ensuring on-schedule project progress 

·           Used UML, Case Diagrams, and Microsoft Project 2003/2007 for case scenarios and documentation

 

KEANE CONSULTING (NTT DATA) CA and  VA, – (NOV '03 – DEC '10)
ROLL: – ASSISTANT TECHNICAL PROJECT MANAGER

CLIENT :  HSD – USA (2008 – 2010)

Responsibilities:

·           Managed projects thorough all the phases from initiation, planning, executing, monitoring and controlling, and closing 

·           Worked with enterprise sponsors and stakeholders to initiate and manage several medium and large projects 

·           Created project plan baseline by analyzing current documents and set up benchmarks on achieving deliverable 

·           Developed comprehensive communication plan and oversaw transition to support to ensure a seamless deployment 

·           Directly responsible for the recruiting, management, and career development of project staff 

·            Manage a team of developers, QA Analysts, Business Analysts as well as contract workers and an administrative group 

·           Coordinated, approved, and tracked all project related expenses including hours, materials and services 

·           Provide project leadership to employees including budget control, production timetables, status reporting, client/project team coordination, risk analysis and quality assurance 

·           Analyzed project risks, developed risk management plan and mitigated subsequent issues 

·           Continually seek opportunities to increase customer satisfaction and deepen client relationships 

·           Worked closely with internal and external customers to develop software solutions using Agile methodologies, and oversee the design, development, and testing, and troubleshooting of applications 

·           Worked with product owners as a ScrumMaster in agile methodology for the Software as a Service offering during development phases 

·           Coordinated across all departments and disciplines to ensure timely and quality product and service deliverables to the project 

·           Standardized policy and process documents related to Software Development Life Cycle (SDLC) project management 

·           Worked as Hands on developer and tester in developing and executing project and software development frameworks in Java, .NET and Oracle platforms

·           Coordinated development of training courses and materials 

 

CLIENT : AMERICAN PRESIDENT LINES (APL) – USA (2007)

 

Responsibilities:

 

Was at onsite for 8 months during project tenure for requirement analysis, client interaction, and onsite offshore coordination.

·        Collaborated with client and Subject Matter Experts to identify business requirements (warehouse processes) and implementation objectives.

·        Managed technical platform implementations and integration with third-party software.

·        Supervised software installation, system configuration, and testing at client locations.

·        Knowledge sharing with offshore team on daily bases to keep whole project team in sync.

·        Configuration of Yantra as per the Warehouse requirements.

·        Handled post production issues.

 

CLIENT : ONE BEACON INSURANCE, VIRGINIA US (2006)

 

Responsibilities:

 

Was at Onsite (Roanoke, VA, US) for Requirement Analysis, Coding and Implementation.

·         Involved in Requirement Analysis (Reverse Engineering of present application, developing use cases, communicating with the client for understanding the application on day-to-day basis).

·         Oversaw requirements-gathering and proposal, which won the follow-on work for company.

·         Work with team in construction of converting to web based application based on J2ee environment.

Delivered excellent customer service and gained respect of client management and end-users.

 

 

CLIENT :BEST WESTERN INTERNATIONAL, INC.  ARIZONA US (2003 – 2005)

 

Responsibilities:

 

Was at Onsite (Phoenix, AZ, US) for 6 months

·         Involved in Requirement Analysis (Reverse Engineering of present application, developing use cases, communicating with the client for understanding the application on day-to-day basis).

·         Oversaw requirements-gathering and proposal, which won the follow-on work for company.

·         Work with team in construction of converting to web based application based on J2ee environment.

Delivered excellent customer service and gained respect of client management and end-users.

 

CLIENT : HSD, US

 

Responsibilities:

 

·         Involved in Requirement Analysis (Reverse Engineering of present application, developing use cases, communicating with the client for understanding the application on day-to-day basis).

·         Oversaw requirements-gathering and proposal, which won the follow-on work for company.

·         Work with team in construction of converting to web based application based on J2ee environment.

Delivered excellent customer service and gained respect of client management.

 

IBM GLOBAL SERVICES – (JAN '03 – NOV '03)
CLIENT : AK STEEL OHIO, USA

POSITION – SYSTEMS ENGINEER

Responsibilities:

·           Understanding the Requirements of the integration with Provider solutions to Payer systems  

·           Added new WEB-SERVICES in to the application to expose Provider / Member Search and Claims 

·           Worked on Websphere App server- Profile Setup/ Data Source /Bus config/ Deployment 

·           Extensively used SOAP_UI tool to develop and test all the new WEB-SERVICES. 

·           Built Proto-objects and schema XSDs and Object factory as part of constructing WEB-SERVICES.  

·           Built a sub-project for Dynamic Data Entry (DDE) in to the solution without GUI. 

·           Embedded the License Key verification for all the services developed. 

·           Built a bunch of business rules in the Transaction manager Application to process the claims. 

·           Translating the Claim Request from Provider format to 837 XML format and then FACETS Claim format with multiple layers in the Java solution using DOM parsing. 

·           Responsible for Building, Deploying and Read me file for each Change Pack Release. 

·           Exception Handling, SOAP fault messages, exceptions. Bug fixing. 

·           Defect tracking tools - Team Track, Mashups for logging the status of the tickets in release. 

·           Involved in Product Design meetings and implementation to GEDI (Gateway EDI, St. Louis, USA ) 
 
Skills Used 
Windows 2007, RAD7.0, SOAP UI 4.0, CORE_JAVA, SPRING 2.0, SOAP Trace.net, DOM, WEB-SERVICES (WSDLs), XML, XSD, Agile process, SQL Server 2008, IBM WEBSPHERE 7.0

NETVANTAGE INTERNATIONAL LTD – (MAY '99 – DEC '02)
CLIENT :BHARTI TELESOFT

POSITION – SOFTWARE ENGINEER

Responsibilities:

·           Managed, designed, developed, troubleshoot, implemented, and maintained software projects for the organization's unit 

·           Participated in all the levels of Software Development Life Cycle (SDLC) in Object Oriented Methodology 

·           Programmed high trafficked websites with the knowledge of Web Programming languages (Java, PHP, Perl, XML, JavaScript, Ajax, jQuery) in Object Oriented manner, Server Operating Systems (Unix/Solaris, and Windows), Database servers (MySQL, SQL), and Web Designing languages (HTML, XHTML, CSS)

·           Used MS Project and UML to manage all web related projects and timetables 

·           Maximized functionality, efficiency, and report management of the underlying databases (MySQL, Oracle, SQL servers) for administrative purposes for the staff 

·           Designed database structure through table normalization, query optimization, check and repair tables, check for overload, generate emails on condition of the server 

·           Monitor professional trends in web/internet/portal technologies and make recommendations such that services and resources are kept up to date with current practices and professional standards 

·           Work with Web Team to ensure consistency, accuracy, accessibility and ease of navigation throughout the web site