Carrer

Hi All,

We Have urgent openings on middleware- Application Support Analyst 

Please send resume as soon as possible to Phanindra@urtcon.com  

Job Title:           Middleware - Application Support Analyst (NOTE : Adobe CQ5/ AEM)

Location:           Irvine, CA

Duration:          Long Term

Job Description:

Timings: Monday to Friday, 8 AM to 5 PM. Must be available for oncall during evening, nights, weekends and holidays.

Description: The Application Support Analyst is primarily responsible for supporting multiple functional rich high availability business applications and highly demanding business users. Additional responsibilities include but not limited to trouble-shooting complex issues, managing critical incidents and bridge calls, problem analysis, process improvement, automating repetitive tasks, maintaining knowledge base and documentation.

• Assume ownership for Level 2 support for escalated incidents
• Support web sites (application, middleware & infrastructure tiers) both within the organization and external at the hosting provider
• Upon service restoration, document the work around in a Knowledge Article
• Perform Resolving Manager role for major incidents to ensure speedy service restoration
• Work closely with L3 support and the Middleware design team to identify supportability requirements early in the development cycle
• On-board new Middleware technologies, including facilitation of the training sessions, and playing the SME role for future review sessions
• Create Problem Records, perform root cause analysis and work with the Level 3 team to prioritize bug fixes
• Participate in risk and security related activities including Disaster Recovery/Business Continuity, Audits, Remediation, DDoS, WAF, Access Administration/Review

Requirements:

• 3 - 5 years' experience in application middleware administration in technologies related to the web (Tomcat, Apache, WebLogic, etc)
• Experience supporting Java apps in a production environment
• Unix experience (on Linux or Sun Solaris) including scripting
• Knowledge of web hosting infrastructure components and web technologies and trends
• Understanding of the network, security and database environments that web applications are built around
• Understanding of networking, firewall, and traffic management
• Understanding of TCP/IP concepts
• Working knowledge of application and web security controls
• Experience with any of the listed technologies preferred: FogLight, Remedy Incident Management, LDAP or Active Directory, F5 BigIP load balancer, Internet Web Caching, Web Analytics, Adobe CQ5
• Experience working in an Agile environment desired
• Working knowledge of ClearCase/ClearQuest, CVS, or other source control system desired
• Database experience including SQL knowledge
• Strong verbal, written and presentation communication skills
• Ability to effectively document knowledge and train others
• Well-developed analytical troubleshooting and problem resolution skills, including the ability to analyze complex situations
• Excellent inter-personal skills including strong facilitation and coordination skills
• High level of initiative and ownership mentality
• Four year degree

Note: Please don't send profile without these skills (Adobe CQ5/AEM) 

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