KINDLY REPLY ON Alvin.stuart@itbtalent.com
Immediate Need VOIP engineer - Need USC,GC
Interview Next Week
Position : VOIP engineer
Location :Chevy Chase, MD
Duration : 3+ Months CTH
Qualifications / Required Skill:
Core Responsibilities include but are not limited to:
Design, development, implementation and maintenance of VoIP telephony initiatives for GEICO's contact centers and back office.
Experience with VoIP deployments, including understanding the entire call flow for an enterprise and appreciates "big picture" when designing scripting solutions.
Provide technical leadership and relevant strategic direction.
Interface with business customer and peer IT teams to develop and analyze requirements and solution/system delivery.
Develop process and procedures for implementation and operational support of systems.
Project management and oversight; perform risk evaluation, issue management, etc.
24x7 production support and technical support to team and customers.
Required Skills/ years of experience needed:
Minimum 3 years of related experience in Collaboration technologies area
Hands on scripting experience Cisco tool set including UCCE, Call Manager and CVP
Hands on knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Unified Communications Manager (UCM).
Understanding and experience implementing, operating, configuring and troubleshooting a converged IP network.
Effective verbal and written communication skills in order to communicate with all levels of associates and management teams.
Proven experience in end to end problem determination/troubleshooting system issues.
Proven Project Management Experience working on large complicated plan items
Ability to drive to achieve goals with limited supervision
Good technical foundation in networking is required, ideally CCNP or above.
Regards
Alvin Stuart Recruiter
Direct:609-423-4045
alvin.stuart@itbtalent.com
Gtalk – alvinstuart9985@gmail.com
-- Immediate Need VOIP engineer - Need USC,GC
Interview Next Week
Position : VOIP engineer
Location :Chevy Chase, MD
Duration : 3+ Months CTH
Qualifications / Required Skill:
Core Responsibilities include but are not limited to:
Design, development, implementation and maintenance of VoIP telephony initiatives for GEICO's contact centers and back office.
Experience with VoIP deployments, including understanding the entire call flow for an enterprise and appreciates "big picture" when designing scripting solutions.
Provide technical leadership and relevant strategic direction.
Interface with business customer and peer IT teams to develop and analyze requirements and solution/system delivery.
Develop process and procedures for implementation and operational support of systems.
Project management and oversight; perform risk evaluation, issue management, etc.
24x7 production support and technical support to team and customers.
Required Skills/ years of experience needed:
Minimum 3 years of related experience in Collaboration technologies area
Hands on scripting experience Cisco tool set including UCCE, Call Manager and CVP
Hands on knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Unified Communications Manager (UCM).
Understanding and experience implementing, operating, configuring and troubleshooting a converged IP network.
Effective verbal and written communication skills in order to communicate with all levels of associates and management teams.
Proven experience in end to end problem determination/troubleshooting system issues.
Proven Project Management Experience working on large complicated plan items
Ability to drive to achieve goals with limited supervision
Good technical foundation in networking is required, ideally CCNP or above.
Regards
Alvin Stuart Recruiter
Direct:609-423-4045
alvin.stuart@itbtalent.com
Gtalk – alvinstuart9985@gmail.com
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