Hello,
GREETINGS !!
This is Neha from Apetan consulting,
Please find the below job description and send me your update resume matching to it along with Contact details, Current location, Visa and Availability ASAP.
POSITION: Cisco Voice
INTERVIEW: Phone than F2F Interview
LOCATION: Miami, FL
DURATION:5 MONTHS
VISA:GC/USC Only
START :ASAP
Job Overview:
Client is hiring a Contact Center Software Engineer to deliver an excellent customer experience to our customers and to support the contact centers within Assurant. The Contact Center Development team provides valuable customer experience and cost savings enhancements to the contact center software and ensures their reliability.
The software engineer analyzes requirements and designs, develops, tests, deploys and maintains application systems in response to enterprise needs of moderate to high complexity in the fast-paced contact center environment.
Qualifications:
- Bachelor's degree in Computer Science, Management Information Systems, or some related area
- 5+ years of professional experience in a related field with increasing responsibility
- 5+ years of software design, development and implementation
- 5+ years of Java development experience
- Experience in agile development
- We would like the candidate to have experience with Web Services (SOAP) focus is on REST
- Ability to analyze complex business problems, propose effective solutions and understand and apply business vision and direction
- Ability to communicate effectively both orally and in writing to management, team members, business and technology professionals
- Ability to work in a fast-paced environment
- Team player
- Great attitude
Preferred Skills:
- Experience in designing contact center development solutions, including integrating with ICM, telephony components, and with back-end business applications
- Experience with Cisco CVP or similar IVR call flow development
- Knowledge of Speech Recognition technology, preferably Nuance
- Experience with telephony integration development
- Experience with Voice User Interface (VUI) design and caller usability
- Experience in speech grammar development
- Experience in designing reporting solutions
- Experience in JavaScript
Thanks,
Neha Kumari | Technical Recruiter | Apetan Consulting LLC
Tel:201-620-9700* 106 | Fax: 201-526-6869 |Email:neha@apetan.com
Mail : 72 van reipen ave pmb#255, Jersey City, NJ 07306 |
Corp. Office: 15 Union Avenue, office # 6, Rutherford, New Jersey 07070 |
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